A shared team inbox for Facebook Messenger
Bring your Page’s Messenger conversations into one shared inbox your whole team can work from, in real time.
Shared team inbox
Messenger conversations land in one inbox your whole team works from in real time.
Routing & assignment
Route incoming chats to the right team and assign or claim them from a shared queue.
Rich media
Send and receive photos, videos and documents, not just text.
Reports & analytics
See first-response time, volume and per-agent workload at a glance.
OmnioChat also unifies WhatsApp, and Instagram into the same inbox.