Answer "where is my order?" without switching tabs
Connect your store and every conversation carries the customer's orders, so the answer is on the screen the question arrived on.
Free for 14 days. No credit card required.
Orders beside the message
The customer's recent orders, their status and their contents, in the conversation sidebar.
Fulfil without leaving
Mark an order fulfilled or refunded from the inbox rather than from a second admin in another tab.
Abandoned carts
Reach someone who left something behind, on the channel they already talk to you on.
Webhooks, not polling
Order changes arrive as they happen, so the sidebar is not telling an agent something that stopped being true an hour ago.
Alongside a shared inbox for WhatsApp, Messenger and Instagram.
E-commerce support questions, answered
- Which platforms can I connect?
- Shopify and WooCommerce, with orders and customers synced and kept current by webhooks.
- Does it match customers automatically?
- Yes, by the phone number or email on the order, so a WhatsApp conversation shows that person's orders without anyone searching.
- Can I refund or fulfil from the inbox?
- Yes, for connected stores, and the action is recorded against the order in your store as well.
- What is an abandoned cart message?
- A message to someone who added items and did not check out. On WhatsApp this requires an approved template and an opted-in contact, which the product enforces.