Every customer message,
one shared inbox.
Every WhatsApp, Messenger and Instagram conversation in one real-time team inbox — with AI-assisted replies, social publishing, campaigns and live order context built in.
14-day free trial · No credit card required
Everything your support team needs
One unified inbox
WhatsApp Business, Messenger and Instagram land in a single shared, searchable queue your whole team works from.
AI replies in your words
Draft answers grounded in your own knowledge base, on the AI provider you choose. A person still decides what sends.
Publish to every network
Compose, schedule and publish to Facebook, Instagram, LinkedIn and X from the same place you answer customers.
Your store in the conversation
Connect Shopify or WooCommerce and see orders, fulfilment and abandoned carts beside the chat they belong to.
Automations for the routine
Route, tag, reply and follow up on rules, so agents only pick up what genuinely needs a person.
Campaigns & segments
Build segments from contact and order data, then reach them with WhatsApp templates, SMS or email.
Lead generation built in
Find businesses by place and category and pull them straight into contacts, ready to work.
Teams, routing & real time
Group agents into teams, route by channel, claim from a shared queue — updating live for everyone.
Reports & analytics
Response times, conversation volume and per-agent workload, so you always know how support is performing.
Simple, scaling pricing
Start free for 14 days. Upgrade when you're ready.
Starter
$29/mo
- 1 messaging channel
- 2 team seats
- Unified inbox (WhatsApp, Messenger, Instagram)
Compare all features Hide comparison
| Feature | Starter $29/mo | Growth $79/mo | Business $199/mo | Enterprise Custom pricing |
|---|---|---|---|---|
| Limits | ||||
| Messaging channels | 1 | 3 | Unlimited | Unlimited |
| Team seats | 2 | 5 | 15 | Unlimited |
| WhatsApp messages / month | 1,000 | 5,000 | 50,000 | Unlimited |
| Campaigns / month | 5 | 10 | 100 | Unlimited |
| AI tokens / month | 50,000 | 250,000 | 2M | Unlimited |
| Social posts / month | 20 | 100 | 1,000 | Unlimited |
| Lead credits / month | 100 | 500 | 5,000 | Unlimited |
| Contacts stored | 2,000 | 10,000 | 100,000 | Unlimited |
| What's included | ||||
| Unified inbox — WhatsApp, Messenger & Instagram | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| AI-assisted replies on the provider you choose | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Social publishing — Facebook, Instagram, LinkedIn & X | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Store context — Shopify, WooCommerce & BigCommerce | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Automations — routing, tagging, replies & follow-ups | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Campaigns & segments — WhatsApp templates, SMS, email | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Lead generation from Google Places | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Google Sheets & Calendar actions | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Teams, routing & a real-time shared queue | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| Reports, analytics & audit log | Included in Starter | Included in Growth | Included in Business | Included in Enterprise |
| White-label branding | Not included in Starter | Not included in Growth | Not included in Business | Included in Enterprise |
| Priority support | Not included in Starter | Not included in Growth | Included in Business | Included in Enterprise |
| SSO & custom contract | Not included in Starter | Not included in Growth | Included in Business | Included in Enterprise |
| Start free trial | Start free trial | Start free trial | Contact sales | |
Frequently asked questions
Which messaging channels does OmnioChat support?
The shared inbox covers WhatsApp Business, Facebook Messenger and Instagram Direct. For publishing, you can also post and schedule to Facebook Pages, Instagram, LinkedIn and X.
Is OmnioChat only a shared inbox?
No. The inbox is the centre of it, but OmnioChat also does AI-assisted replies, social publishing and scheduling, marketing campaigns and segments, automations, lead generation, and e-commerce order context from Shopify or WooCommerce.
How does the AI work, and does it reply on its own?
You connect your own AI provider and point it at a knowledge base built from your documents, so answers come from your material rather than guesswork. Drafts are offered to an agent — nothing is sent to a customer without a person deciding.
Can I see orders from my store?
Yes. Connect Shopify or WooCommerce and orders, fulfilment status and abandoned carts appear alongside the conversation, so agents answer "where is my order" without leaving the inbox.
Can my whole team work from the same inbox?
Yes. Group agents into teams, route conversations by channel or rule, and assign or claim chats from a shared queue — all updating in real time, with role-based access per seat.
Is there a free trial?
Yes — every plan starts with a 14-day free trial, and no credit card is required to begin.
Do I need to be technical to set it up?
No. A guided setup walks you through connecting a channel and inviting your team in minutes. Store and social connections are OAuth — you approve them from the account you already have.
Ready to unify your messages?
Set up your inbox in minutes. Connect a channel, invite your team, start replying.
Start your free trial